All our orders are dispatched using Royal Mail. UK orders do not need a signature as they are sent by a tracked service. You will be able to track the status of your parcel with your tracking number which will be emailed to you when your order is dispatched. If you have not received this email, please contact us at firstname.lastname@example.org to request an update. Please provide your Order Number.
All international and Special Delivery orders require a signature, so please use a delivery address where you (or the recipient) will be present at the time of delivery (usually a home or work address), or where someone can sign on your behalf. In the event that no one is available to sign for a Special Delivery item, a card will be left providing you with the option to have the item redelivered at a later date, or to collect your parcel from your local collection depot.
Sure, that’s not a problem. You will need to place a separate order for each delivery address. All orders are usually sent within 24 hours, and notification of the dispatch is sent to you by email.
Should you change your mind, we do offer full refund within 14 days of purchase. Please read our full returns policy.