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Care and Warranty

Care and Warranty


Every piece of Azuni jewellery is guaranteed for 12 months from the date of purchase subject to normal conditions of "wear and tear".


Jewellery has a special meaning to each of us. So that you can keep your treasures looking at their best for years to come, Azuni would like to share with you our top tips...

How do I stop Tangling and Scratching?

We recommend keeping your Azuni Jewellery fastened and placed separately in the soft Azuni pouch it was delivered in. When not using your jewellery for longer periods of time, simply wrap separately in a soft cloth or tissue paper.

How can I prevent tarnishing?

All silver or gold-plated jewellery will eventually tarnish due to oxygen in the air. The best thing we can advise is to keep your jewellery in a airtight plastic bag, safely inside your Azuni branded pouch. This way, your jewellery will stay looking at its best for years to come.

Avoid swimming or bathing while wearing gold-plated or silver jewellery, and remove rings when washing your hands. Swimming pools that contain chlorine and salt water can tarnish precious metals and gemstones by dulling or eroding them. Soapy water when bathing and showering can also leave a thin film which can dull the metal.

Avoid using ‘dip’ polish or abrasive jewellery cleaners as these contain harsh chemicals and can destroy your jewellery over time. We also do not recommend the use of any jewellery polishing cloths which have been treated with cleaners or polishing agents. Finally be sure not to spray perfume over your jewellery when getting ready for that big night out! Instead make sure it’s the last thing you put on.

How should I clean my Jewellery?

To maintain the natural colour and shine of silver and gold and to avoid oxidation or tarnishing, gently clean your silver jewellery regularly with a jewellery polishing cloth. Tissue paper or paper towels can cause scratches. We also suggest that you visit a jeweller once a year to have your jewellery cleaned professionally.

What's the best way to look after Gemstones?

The best single piece of advice we can give you is to wipe your precious stone jewellery with a clean, soft damp cloth after wearing. This little habit will ensure that your jewellery is always looking its best. When your gemstone jewellery is not being worn, we reccomend keeping it the bespoke Azuni pouch it came in.

And by the way..

Be mindful when wearing your jewellery...especially long necklaces! Your hand made pieces are delicate and may break if caught on something. Equally be careful wearing your jewellery when looking after babies and toddlers...As a family business, we should know!


All our jewellery comes with a warranty of 12 months with proof of purchase subject to normal conditions of "wear and tear".  For the warranty to be valid you will have to return to us your faulty item in order to receive a replacement. All items returned as faulty will be inspected, and any item displaying damage deemed to be a result of fair wear and tear will not be accepted as faulty. Postage/shipping costs will be refunded on any faulty goods and the piece will either be repaired or replaced. In the first instance please email or give us a call.